Re: [Emerald] Auto Pay fails after trimming

Brian Dooley ( )
Fri, 11 Aug 2000 13:24:18 -0400

Am I the only one having this problem?

This is a pretty common platform.

I included the reply from IEA which is actually what I expected them to say.

If anyone has any suggestions please feel free. I am pursuing the white
rabbit (3com) too.
I will post my findings here, ultimately.


RADIUS accounting records are associated with the AcctSessionID, among other

things. The AcctSessionID is sent to RadiusNT from your servers. It sounds

like your servers are recycling their AcctSessoinIDs every time they are
rebooted. When this happens, you will start getting the duplicate entries
errors on your Calls table.

You should contact support for the vendor of your servers (i.e. Cisco, 3COM,

PortMaster, etc), and find out if the AcctSessionID is recycled on every
reboot and how you can avoid that.

Eric Shears
Support Engineer - IEA Software, Inc.
Phone: (509) 444-2455 Fax: (509) 755-0705


--------------------------------------------------------Thank You,Brian DooleyClassic Service

`````````````````````````````````````````````````````````` - Man cannot survive except by gaining knowledge, and reason is his only means to gain it.-

Ayn Rand

For more information about this list (including removal) go to: