[Emerald] Email invoice format issues

Ray Budavari ( ray.budavari@asiaonline.net )
Mon, 3 Jul 2000 22:38:56 +1000

Hello All,

Ive been having a strange error when emailing invoices to customers in
that the invoice has some missing characters and or slightly odd formating
that is not apparent when viewing in Crystal Reports. Im using Emerald
2.5 and CR7 and the invoice views and prints fine in CR however after
mailing the invoice out it looks something like :

>From ml Mon Jul 3 22:32:00 2000
X-Authentication-Warning: hal.flex.com.au: Host buffy.XXXX.com.au
[203.XX.XX.188] claimed to be buffy
Date: Mon, 03 Jul 2000 22:30:40 AUS Eastern Standard Time
From: accounts@XXXXX
Subject: XXXX Online Invoice 21029
To: vincec
X-Mailer: Emerald Management Suite

XXXX ONLINE Tax Invoice Invoice Notice: 21,029
XXXX XXXX Notice Date: 13/06/00
Technology Pty Ltd
trading as
XXXX XXXXXX
ABN XXXXXXXXXXX
XXXXXXX, XXXXX
XXXX, XXXX XXXXX
Due Date: 11/08/00

XXXXX XXXXX XXXX

53 XXXXX Ave
XXXXX, NS 2170

The following accounts will expire on 11/08/00.

For continuing service through 11/09/00 please remit the amount due
within 14 days.

-------------------------------------------------------------------

evious Balance: $59.90

ew Charges: Description Tax Amount
-------------------------------- ----- -------
-- -
vincec 56k Monthly Plan $6.96 $36.91
-------------------------------- ----- -------
-- -

Amount Due: $96.81
-------------------------------------------------------------------

* Please write notice number [ 21,029 ] on your c

** Please Note this invoice includes
a GST component. Should you have any
queries regarding this invoice please

The problems with this format are :

a) The due date has dropped under invoice and notice date
b) New Charges, Previous Balance and the --- are all formatted
incorrectly
c) The text at the end has been chopped off.

Ive tried numerous things in CR , tried various mail clients (UNIX and
windows),
but im really beginning to doubt that its a format problem with the report
and more some other problem that is frustrating me.

Im sorry for the long and perhaps overdone post, just wanted to convey all
the
information and sincerely hoping someone can shed some light on this for
me as im rather lost as to where to look next.

regards,
Ray Budavari (ray.budavari@asiaonline.net) -=-=-=-=-=-=-=-=-=-=-=-=-=
Asia Online (Australia) Nietzsche : "God is
Dead."
Network Administrator God : "Nietzsche is
Dead."
-=-=-=-=-=-=-=-=-=-=-=-=-=

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