[Emerald] Emerald online tab

Emerald ( (no email) )
Wed, 7 Jun 2000 08:29:31 -0400

We recently added a Max TNT to our array of portmaster 3 and 4 boxes. Up to
this point it was very rare to have anyone get stuck as being shown online
when they actually weren't.

Now all of a sudden we are getting people regularly showing as being online
in emerald online tab but when I telnet to the dialup box (happening on all
the boxes) they are not there. So it appears not all the accounting records
are being recorded or recorded properly.

Can anyone suggest a method I could use to troubleshoot this?


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