Tom
At 12:40 PM 5/10/00 +0000, you wrote:
>In my opinion, the problem(s) with Post.Office are as follows:
>
>- "I'm downloading my mail and the transfer hangs" . Users
> that use Outlook would routinely call about their mail is
> timing out. For some reason, Post.Office doesn't like Outlook
> (and Outlook is one of the most popular e-mail clients).
>
>- The admin. isn't given an easy way to clean up unread (old) mail.
> (Therefore, users that subscribe to lists, but never check their
> mail -- eat up disk space.) They don't have a process
> that will check If mail>=5 months old and not read then delete it.
>
>- No true mail relaying (spammer) prevention. If the sending
> domain = one of your own domains then send it. Therefore,
> spammers use your service to relay spam with your domain
> name. They have what they call mail relaying blocking --
> but, it is _easily_ circumvented. You end up having to buy
> MailShield or some other spam-block software. NTMail has
> this implemented correctly (I believe).
>
>- No web interface to check, send, receive, mail.
> (ie. a Hotmail interface - with spell checking, etc. etc.)
> This is needed to lessen the tech. support calls for ISPs...
> and for customer convenience. "Go to this URL to check your
> mail" -- as opposed to "Click On Start, Programs, Outlook...
> let's go though all of your options." A mail interface would
> save the customers (and businesses) time.
>
>- No body, subject, or sender word blocking. Therefore, if the
> admin. wants to block a particular type of e-mail (based on a
> word in the subject or body) and redirect (or copy) to another
> account, you can't do it with Post.Office.
>
>- There isn't an _easy_ way to setup a form letter to greet
> new customers, or to customize error related letters that
> are sent to customers. They have a certain procedure to do
> this - but, why not integrate it into the admin. menu? It would
> be nice to be able to easily customize new account letters
> as well as error messages (to make them understandable by
> customers).
>
>- No way easy setup a replicating mail server arrangement.
> Or, at least replicate the accounts to a different server so
> if one goes down, the other is used to keep the business going.
>
>- Post.Office doesn't clean up after itself. The admin.
> occasionally has to dig through its directories, and identify
> garbage that it leaves, and clean up after it.
>
>- Slow to get new releases with new features out to market.
>
>- No pay? No support. If you don't buy a support contract from
> them, you're S.O.L.
>
>--
>
>Other than these items, they are easy to setup and get going,
>and are pretty stable.
>
>I suspect since they have a large customer base, they aren't
>worried about these items (yet)... because, the money is too
>good to worry about it..?
>
>
>
>
>
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