Re: [NTISP] Post.Office Complaints ( (no email) )
Wed, 10 May 2000 10:48:21 -0500

In regards to Post.Office: We've thought about moving to a different
platform, but what are the options for porting the pop3 accounts over to
another mail server? Is there an easy way to migrate the accounts, or do
any other programs import from Post.Office?


At 12:40 PM 5/10/00 +0000, you wrote:
>In my opinion, the problem(s) with Post.Office are as follows:
>- "I'm downloading my mail and the transfer hangs" . Users
> that use Outlook would routinely call about their mail is
> timing out. For some reason, Post.Office doesn't like Outlook
> (and Outlook is one of the most popular e-mail clients).
>- The admin. isn't given an easy way to clean up unread (old) mail.
> (Therefore, users that subscribe to lists, but never check their
> mail -- eat up disk space.) They don't have a process
> that will check If mail>=5 months old and not read then delete it.
>- No true mail relaying (spammer) prevention. If the sending
> domain = one of your own domains then send it. Therefore,
> spammers use your service to relay spam with your domain
> name. They have what they call mail relaying blocking --
> but, it is _easily_ circumvented. You end up having to buy
> MailShield or some other spam-block software. NTMail has
> this implemented correctly (I believe).
>- No web interface to check, send, receive, mail.
> (ie. a Hotmail interface - with spell checking, etc. etc.)
> This is needed to lessen the tech. support calls for ISPs...
> and for customer convenience. "Go to this URL to check your
> mail" -- as opposed to "Click On Start, Programs, Outlook...
> let's go though all of your options." A mail interface would
> save the customers (and businesses) time.
>- No body, subject, or sender word blocking. Therefore, if the
> admin. wants to block a particular type of e-mail (based on a
> word in the subject or body) and redirect (or copy) to another
> account, you can't do it with Post.Office.
>- There isn't an _easy_ way to setup a form letter to greet
> new customers, or to customize error related letters that
> are sent to customers. They have a certain procedure to do
> this - but, why not integrate it into the admin. menu? It would
> be nice to be able to easily customize new account letters
> as well as error messages (to make them understandable by
> customers).
>- No way easy setup a replicating mail server arrangement.
> Or, at least replicate the accounts to a different server so
> if one goes down, the other is used to keep the business going.
>- Post.Office doesn't clean up after itself. The admin.
> occasionally has to dig through its directories, and identify
> garbage that it leaves, and clean up after it.
>- Slow to get new releases with new features out to market.
>- No pay? No support. If you don't buy a support contract from
> them, you're S.O.L.
>Other than these items, they are easy to setup and get going,
>and are pretty stable.
>I suspect since they have a large customer base, they aren't
>worried about these items (yet)... because, the money is too
>good to worry about it..?
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