Re: [Emerald] Invoice Problems

Howard A. Brooks ( (no email) )
Fri, 17 Mar 2000 16:07:28 -0500

Hi Josh or any courage's one:

Well that's weird! I have Admin > Client > Reports looking to
the UNC emerald folder and using invoice8.rpt for the custom
invoice I made using CR8 and every time I try to print an invoice
it comes up with the original invoice.rpt format. What gives?
It's like it's in cache somewhere...Is that possible?

CR8 has been installed on the Access Server along with Emerald
and RADIUSNT. Could it be the OBDC settings?

Howard A. Brooks, IamNet, Inc. -
"Your One Stop Internet Support and Solution Shop" -

----- Original Message -----
From: "Josh Hillman" <>
To: <>
Sent: Friday, March 17, 2000 11:14 AM
Subject: Re: [Emerald] Invoice Problems

> From: Howard A. Brooks <>
> >The Postal Mail selection prints OK, but when eMail selected
an error "53:
> File Not Found: Emerald". Does anyone know why this occurs. I
must have a
> setting set wrong somewhere.
> Do you have an einvoice.rpt file where your other .rpt files
> A generic one can be found at:
> >Does anyone know if it is OK to use CR8 to make invoice
changes? When I
> try to put in a return address it returns a printing error.
> Are you trying to print from a computer that does not have CR8
> If so, you'll likely have to replace the CR6 or CR7
print-engine files with
> the CR8 ones found on the computer that CR8 was installed onto.
If you look
> for \winnt\system32\cr* (or \windows\system\cr*) files on a
machine without
> CR8 installed, you'll see the files that Emerald put there.
Copy the newer
> versions of these files from the CR8 machine and see what
> Josh
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