Re: [Emerald] $1.25 for Guset Accounts?

Randy Martin ( )
Thu, 16 Mar 2000 11:47:58 -0600

Is your sales tax 6.25% ($1.25 is about 6.25% of $19.95)? Maybe it'scharging the sales tax item to the SA even though there is no actualmoney charged to the SA. Just a thought.

At 10:00 AM 3/16/2000 -0600, you wrote:
Doing some cleanupand keep running into this..
With our website accounts we typically include a "guest" pppaccount for maintenance, etc.
Guest PPP service is set at a cost of$0.00
Website      service is set at $19.95
We have a generic Service region, as well as aService group
When the MA is in the Service region andService group, and the SA has the Guest service, it correctly charges $0.When I add the Website service to the same MA, the Guest service ischarged $1.25 and the Website is charged $21.20(19.95+1.25)     
Even if I set each of these services with astatic cost of $0, it still charges them like above
Where is this coming from? What can I look forto find this $1.25? Ive scoured the EmerAdmin prog thinking there may bea default sur-charge somewhere but can't find anything.
Rockford, IL