Re: [Emerald] Counting Calls

Josh Hillman ( (no email) )
Wed, 16 Feb 2000 20:19:21 -0500

From: Malcolm Joosse <malcolm@hotline.net.au>
> I am running SQL6.5 not 7 (sorry)
> I tried to run the script but I have VERY little knowlage of SQL.

Make sure that in ISQL, your default database is set to "Emerald" instead of
"master" (there's a selection list at the top of the window). That's
probably what caused the errors below.

Josh

> I go the following error:
> Msg 207, Level 16, State 2
> Invalid column name 'UserName'.
> Msg 207, Level 16, State 2
> Invalid column name 'username'.
> Msg 207, Level 16, State 2
> Invalid column name 'acctstatustype'.
> Msg 207, Level 16, State 2
> Invalid column name 'calldate'.
> Msg 207, Level 16, State 2
> Invalid column name 'calldate'.
> Msg 207, Level 16, State 2
> Invalid column name 'AcctSessionTime'.
> Msg 207, Level 16, State 2
> Invalid column name 'acctstatustype'.
> Msg 207, Level 16, State 2
> Invalid column name 'calldate'.
> Msg 207, Level 16, State 2
> Invalid column name 'calldate'.
>
> Any suggestions ?
> Thank you
> Malcolm
>
> -----Original Message-----
> From: emerald-request@iea-software.com
> [mailto:emerald-request@iea-software.com]On Behalf Of Josh Hillman
> Sent: Thursday, February 17, 2000 1:37 AM
> To: emerald@iea-software.com
> Subject: Re: [Emerald] Counting Calls
>
>
> From: Malcolm Joosse <malcolm@hotline.net.au>
> > Our beloved Telco has started charging timed calls illegally and it
seems
> > some of my modem customers have been affected.
> > I have Emerald 2.5 and Crystal 7 pro but have no idea how to use Crystal
> > except to design invoices.
> > Can someone please tell me how I can extract the amount of calls by
> > customers I know the info is there.
> > Can someone please also point me to a how to use Crystal book or video
> > etc....
> > I am currently counting the calls in the Time-On area and some are
making
> > >200 per month and it is taking awhile to count.
>
> Maybe the SQL script below would help? Run it in ISQL (Query Analyzer in
> SQL 7):
>
> select distinct UserName,
> Sessions=count(username),
> 'Session Time (seconds)'=sum(AcctSessionTime)
> from calls
> where acctstatustype=2
> and calldate between '1/1/2000' and '2/1/2000'
> group by username
>
> Josh
>
>
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