Re: [Emerald] printing problems again

Kenneth Gustav Eitenmiller Jr ( keitenmiller@hughestech.net )
Wed, 16 Feb 2000 11:19:13 -0600

This is a multi-part message in MIME format.

------=_NextPart_000_14A3_01BF786F.A7907B30
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

Is there a SQL query that will tell me which of the 40+ invoices created =
on that day are the 11 that need to be printed out?
Ken

----- Original Message -----=20
From: Ronnie Franklin=20
To: emerald@iea-software.com=20
Sent: Wednesday, February 16, 2000 10:04
Subject: RE: [Emerald] printing problems again

I am sorry that I don't have your answer, however I believe that your =
problem is either related to your database or you installation.. Make =
SURE that you have the latest Crystal Report files. There were some =
problems with the wrong CR files being setup when Emerald was installed =
on a computer that had Crystal Reports installed. I had CR 6.0 =
installed and after installing 327 I did have some problems with =
emailing and printing... after I upgraded to CR 7.0 all those problems =
went away.=20
=20
I have not had any other problems with 2.5.323 it has worked fine =
since the day I installed it...=20
=20
I do have a couple of issues with .327 that Dale has not provide an =
answer to....
=20
What you should do if you REALLY need support is contact Support at =
IEA as this list is only a bunch of users trying to help each other with =
some volunteer input from Dale and others at IEA.
=20

-----Original Message-----
From: emerald-request@iea-software.com =
[mailto:emerald-request@iea-software.com]On Behalf Of Kenneth Gustav =
Eitenmiller Jr
Sent: Wednesday, February 16, 2000 9:43 AM
To: Emerald Mailing List
Subject: [Emerald] printing problems again

Its me again.
I am having problems printing invoices from batch again. (I did =
manage to get the update calls to work.)
When printing from the emerald server, it tells me it can not load =
the form. (the path is correct.)
When printing from the client, it comes up with a blank form.
When printing from an open invoice screen, it says:
StartPrintJob in PrintCustom caused an error: Error in formula =
<Record_Selection>. '{Invoices.InvoiceID} in []' A number, currency =
amount, boolean or string is expected here.

I have had this problem before, but it seemed to have fixed itself.
I am going to have a hard time explaining to my customers that there =
account was turned off due to non-payment when I can't get them a bill.

I have tried 'force clients' both on and off.
I have tried both automatic batch and manual.
For some reason the clients and server can not locate the files, but =
the paths are correct.=20
I had made no changes when this problem occured, it was working fine =
before.
I have even upgraded to emerald 327 and admin 323.

Does anyone have any ideas?
Does anyone know when emerald is going to be stable enough to not =
have to change something every day to make it continue to work?

Thanks
Ken
=20
Kenneth Gustav Eitenmiller Jr
Network Support Specialist
keitenmiller@hughestech.net
----------------------------------------------
www.hughestech.net
Hughes Business Technologies
7825 Forest Hills Road
Rockford, Illinois 61111
815-282-5151
815-282-5529 FAX

------=_NextPart_000_14A3_01BF786F.A7907B30
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">

Is there a SQL query that will tell me =which of the=2040+ invoices created on that day are the 11 that need to be printed=20out?
Ken
 
----- Original Message -----
From:=20 Ronnie =Franklin=20
To: emerald@iea-software.com
Sent: Wednesday, February 16, =2000=20 10:04
Subject: RE: [Emerald] printing =problems=20 again

I am=20 sorry that I don't have your answer, however I believe that your =problem is=20 either related to your database or you installation.. Make SURE that =you have=20 the latest Crystal Report files.  There were some problems with =the wrong=20 CR files being setup when Emerald was installed on a computer that had =Crystal=20 Reports installed.  I had CR 6.0 installed and after installing =327 I did=20 have some problems with emailing and printing... after I upgraded to =CR 7.0=20 all those problems went away.
 
I=20 have not had any other problems with 2.5.323 it has worked fine since =the day=20 I installed it...
 
I do=20 have a couple of issues with .327 that Dale has not provide an answer=20 to....
 
What=20 you should do if you REALLY need support is contact Support at IEA as =this=20 list is only a bunch of users trying to help each other with some =volunteer=20 input from Dale and others at IEA.
 
 
-----Original Message-----
From:=20 emerald-request@iea-software.com=20 [mailto:emerald-request@iea-software.com]On Behalf Of Kenneth =Gustav=20 Eitenmiller Jr
Sent: Wednesday, February 16, 2000 9:43=20 AM
To: Emerald Mailing List
Subject: [Emerald] =printing=20 problems again

Its me again.
I am having problems printing =invoices from=20 batch again. (I did manage to get the update calls to =work.)
When printing from the emerald =server, it tells=20 me it can not load the form. (the path is correct.)
When printing from the client, it =comes up with=20 a blank form.
When printing from an open invoice =screen, it=20 says:
    StartPrintJob in =PrintCustom=20 caused an error: Error in formula <Record_Selection>.=20 '{Invoices.InvoiceID} in []' A number, currency amount, boolean or =string is=20 expected here.
 
I have had this problem before, but =it seemed=20 to have fixed itself.
I am going to have a hard time =explaining to my=20 customers that there account was turned off due to non-payment when =I can't=20 get them a bill.
 
I have tried 'force clients' both =on and=20 off.
I have tried both automatic batch =and=20 manual.
For some reason the clients and =server can not=20 locate the files, but the paths are correct.
I had made no changes when this =problem=20 occured, it was working fine before.
I have even upgraded to emerald 327 =and admin=20 323.
 
Does anyone have any =ideas?
Does anyone know when emerald is =going to be=20 stable enough to not have to change something every day to make it =continue=20 to work?
 
Thanks
Ken
 
Kenneth Gustav Eitenmiller =Jr
Network=20 Support Specialist
keitenmiller@hughestech.net
----------------------------------------------
www.hughestech.net
Hughes =Business=20 Technologies
7825 Forest Hills Road
Rockford, Illinois=20 61111
815-282-5151
815-282-5529 FAX
 
------=_NextPart_000_14A3_01BF786F.A7907B30--