> -----Original Message-----
> From: emerald-request@iea-software.com
> [mailto:emerald-request@iea-software.com]On Behalf Of Burl Smith
> Sent: Friday, February 04, 2000 9:24 AM
> To: emerald@iea-software.com
> Cc: Billing Department
> Subject: [Emerald] Double and Triple Charges
>
>
> I have received many calls from customers re: CC charges. We have found
> several that have had Invoices created and their card charged
> for 3 and 4 weeks in a row instead of once a month it is doing it once a
> week. Some of these customers are on a 4 month plan and have had
> thier card
> charged for 4 months every week. When I check the account I see that the
> expire and paid through dates are 4 months from the date the first invoice
> was charged.
>
>
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