1. login several times using a test account user1
2. in the emerald/accounts/user1 window, when I update the time on, I can
see the system correctly logs the calls.
3. I go to the emerald admin window, database maintenance, and run the
updtcall.sql. It says that there are "no calls to update"
4. i then go back to the emerald window and select /batch/invoice (auto is
selected) and click on 'summary'. At this point, i get the message, "no
5. i then click on 'create' in the batch/invoice window, and it responds
with "no invoice to process".
in all cases, i am logged in as SA which is the highest level of security i
the test user (user1) is charged on a plan based on usage. No use, no pay.
In this case, the user has used the system, but is not being charged for it.
Where am i going wrong here??
> -----Original Message-----
> From: Dale E. Reed Jr. [mailto:firstname.lastname@example.org]
> Sent: Thursday, February 03, 2000 1:50 AM
> To: email@example.com
> Subject: Re: [Emerald] URGENT: Billing Oddities
> firstname.lastname@example.org wrote:
> > I have already renamed the updtcalls.sql to updtcall.sql.
> It worked, the
> > database maintenance will not proceed without complaining.
> > However, going back to my original test of seeing how a
> primary and overtime
> > charge is billed, i still do not see the emerald creating a
> charge for times
> > used after a user calls.
> > Dale, can you help me out here?
> Did you re-run the consolidation from the batch after updating your
> Dale E. Reed Jr. Emerald and RadiusNT
> IEA Software, Inc. www.iea-software.com
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