Re: [Emerald] Billing SNAFU

Dale E. Reed Jr. ( (no email) )
Thu, 06 Jan 2000 09:51:30 -0800

Adam Ryan wrote:
> We are using Emerald 3.22 on a monthly billing cycle. This month, when we
> went to create our invoices, we noticed something odd. Any users who were
> carrying a balance (in other words, didnt send in their check, or whose
> credit card didnt go through last month) were not invoiced at all this month
> in Emerald. I am very curious whether anyone else had this problem, because
> we continually have problems with Emerald that it seems no one else has.

Are the users configured for Renewal or Balance Forward? For Renewal,
that would be the correct behavior (they don't get billed again, unless
they pay last months bill).


Dale E. Reed Jr. Emerald and RadiusNT__________________________________________IEA Software, Inc.

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