I have a customer that is set up as follows:
Billing Cycle: Default (as set up my iea)
Pay Period: Monthly
Pay Method: Renewal
Send Method: EMail - Text
He signed up with our service on 12-10-99 and was invoiced:
14.95 + .93 tax for Dial up access for January
10.47 + .65 tax for Dial up access for December (21 days)
Now the fun part:
Today, 01-05-2000 he has switched to ISDN:
I can go into the services and change the service from dial up to =
but how does that effect the billing?
does is pro rate him for 26 days of isdn service and charge him for next =
month also then credit him for the 26 days of ppp access?
Or what and how should this be handled?
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