Re: [Emerald] Minutes online resetting

iml@interconnect.net
Sat, 20 Nov 1999 21:35:30 -0600

I believe the stop record contains how long they were online so it
won't adversely affect the actual online time

On Sat, 20 Nov 1999 18:51:11 -0600, you wrote:

>Heh.. "Why didn't I think of that?" There is a maintenance process a =
1:00am
>that deletes start records.. This makes sense of what is happening, =
however
>I don't remember adding it to the scheduler.. Is it in any of the new
>scripts? This does not seem like a recommended process.
>
>Thanks for the idea.
>
>Ken
>
>-----Original Message-----
>From: emerald-request@iea-software.com
>[mailto:emerald-request@iea-software.com]On Behalf Of Dale E. Reed Jr.
>Sent: Saturday, November 20, 1999 6:33 PM
>To: emerald@iea-software.com
>Subject: Re: [Emerald] Minutes online resetting
>
>
>Ken Sorenson wrote:
>>
>> Hi all.. I have a strange event occurring every night/morning at 1am.
>> Consistently for the last week or so all users connected have their
>minutes
>> reset to 0.. No one is disconnected or even notices, but it see it
>happening
>> in the calls online screen. I haven't done anything configwise, except
>> update my HiperDSP cards firmware... I guess I could have changed
>something
>> inadvertently, but what could do this? Anyone see this before?
>
>The mins is a realtime calculation done on the fly between the date
>stamp the user logged in and the current clock on your SQL Server).
>
>Is it possible that one of your scheduled tasks is doing something with
>the CallDates around that time frame?

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