RE: [Emerald] Minutes online resetting

Ken Sorenson ( (no email) )
Sat, 20 Nov 1999 18:51:11 -0600

Heh.. "Why didn't I think of that?" There is a maintenance process a 1:00am
that deletes start records.. This makes sense of what is happening, however
I don't remember adding it to the scheduler.. Is it in any of the new
scripts? This does not seem like a recommended process.

Thanks for the idea.

Ken

-----Original Message-----
From: emerald-request@iea-software.com
[mailto:emerald-request@iea-software.com]On Behalf Of Dale E. Reed Jr.
Sent: Saturday, November 20, 1999 6:33 PM
To: emerald@iea-software.com
Subject: Re: [Emerald] Minutes online resetting

Ken Sorenson wrote:
>
> Hi all.. I have a strange event occurring every night/morning at 1am.
> Consistently for the last week or so all users connected have their
minutes
> reset to 0.. No one is disconnected or even notices, but it see it
happening
> in the calls online screen. I haven't done anything configwise, except
> update my HiperDSP cards firmware... I guess I could have changed
something
> inadvertently, but what could do this? Anyone see this before?

The mins is a realtime calculation done on the fly between the date
stamp the user logged in and the current clock on your SQL Server).

Is it possible that one of your scheduled tasks is doing something with
the CallDates around that time frame?

--

Dale E. Reed Jr.      Emerald and RadiusNT__________________________________________IEA Software, Inc.    www.iea-software.com

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