From: "Dale E. Reed Jr." <firstname.lastname@example.org> Subject: RE: [Emerald] Users online - userid not a link Date: Sat, 10 Apr 2004 11:13:04 -0700 Message-ID: <HGEOIEGNKPHMIJCINCPBIEDDCBAA.email@example.com>
> We just migrated our Emerald 4.55 machine to a new server last night,
> and after the migration, we are seeing a problem with the users online
> view. The userid that is normally a link to the service is no longer a
> link it is just being displayed as text. The really strange thing is
> that it DOES work using one upstream providers RADIUS servers, but not
> using our other providers RADIUS servers.
> Can anyone shed some light on what to look for?
Check to see if the class attrbiute that we send in the auth response
is coming back in the accounting records from your port providers. In
the class attribute is the AccountID for the user. If the Class is
not returned, we do not know the AccountID for the online user, thus
no link. That one that is working most likely is returning the
You can run RADIUS in -x15 debug mode to see the accounting responses
and whether the class attribute is being returned (check for the
Code=4 on the radrecv line to tell its an accounting record).