Message-ID: <104a01c3ec2c$7bd6b290$4300a8c0@monica> From: "Monica Zimmerman" <firstname.lastname@example.org> Subject: Re: [Emerald] services with changing rates Date: Thu, 5 Feb 2004 16:10:29 -0500
MessageSo if on Jan 1, DSL1yr was 49.99 but then we reduced it to 44.99
on Feb 1, then any customers who signed the contract for the 49.99 in
Jan will have their rates reduced to the current price of 44.99? That
is why we were using the static amounts because when the rate changes,
we aren't lowering it for the people who signed up for that previous
The idea I just had was to create 2 custom fields 1 - contract length (1
or 2) and 2- contract start date, and then use static amount for the
price, along with a general service type of DSL... Does this sound
right? Or did I misunderstand your idea. I know others are having this
same issue with the telcos...
----- Original Message -----
Sent: Thursday, February 05, 2004 4:00 PM
Subject: RE: [Emerald] services with changing rates
Actually in the newer versions of Emerald you specify a service type.
Then in admin you will have 1 service type called DSL1yr and another
called DSL2yr. That way, when the rates change, you just change each of
your "contract" rates in 1 place in the admin area.
[mailto:email@example.com] On Behalf Of Monica Zimmerman
Sent: Thursday, February 05, 2004 2:59 PM
Subject: [Emerald] services with changing rates
We have DSL which we offer but we can lower the rates when our telco
does. So we always have to have static prices (emerald 2.5 for rightnow
but upgrading to 4). My question is: how do people track these things
without just using static prices? For example, we have one year
contract dsl for 49.99 and a 2 yr contract for 44.99. Same service,
just different price. Is there a way to just have ONE service but to
identify which contract they signed and which price since the price
seems to be a moving target?
In emerald 4.6 I bet I could use the custom field for the service
and specify the contract term, but I'm assuming I'll always just have to
put a static price in for that customer. Any other suggestions?