Message-ID: <001901c39967$b8ccda20$2400a8c0@stormcrow> From: "NCKCN" <admin@nckcn.com> Subject: Re: [Emerald] Batch invoicing keeps billing all Master Accounts again and again... Date: Thu, 23 Oct 2003 08:15:25 -0500
Tommy,
Nope. The Admin...Client...Accounting...Incremental Batch has never been
checked for as long as we have owned Emerald. Thanks anyway. I will have to
uncheck Auto and back date the Renewal billing to before each billing cycle
to invoice any new customers during the billing cycle. That's the only way I
can see how to create invoice in Batch. Or Invoice each Master Account
manually with "Invoice Next Term".
Todd
Subject: Re: [Emerald] Batch invoicing keeps billing all Master Accounts
again and again...
From: "Tommy Cheng" <tommycheng@pcmagic.net>
Date: Wed, 22 Oct 2003 16:03:06 -0700
Then you go to Admin -- Client -- Accounting and uncheck Incremental Batch.
Emerald will not batch any account that isn't paid.
Tommy
----- Original Message -----
From: "NCKCN" <admin@nckcn.com>
To: "Emerald ListServ" <emerald@iea-software.com>
Sent: Tuesday, October 21, 2003 6:40 AM
Subject: Re: [Emerald] Batch invoicing keeps billing all Master Accounts
again and again...
> Tommy,
>
> Hmmm, we use Emerald 2.5.345. Are you sure there is a setting in Admin to
> restrict Auto Batch for 30 days? Where might I find that?
>
> The only setting that I can find that has to do with the Auto Batch is on
> the Accounting...Billing Cycle...Invoice Bill and CC/EFT Bill settings
which
> do not affect Renewal Batch according to the documentation. Mine however
are
> set to 20 days and 5 days respectfully.
>
> Thanks,
> Todd
>
>
>
>
>