Message-ID: <007d01c3931a$f312bc70$2400a8c0@stormcrow> From: "NCKCN" <email@example.com> Subject: [Emerald] Batch invoicing keeps billing all Master Accounts again and again... Date: Wed, 15 Oct 2003 07:50:45 -0500
Since my last post did not get answered...
Using Emerald 2.5.342 and according to the documentation, you should be able
to run batch invoice any number of times during a billing cycle to obtain
the latest invoice on any service new to the system. However, every time we
run the Batch invoicing, it keeps billing the next month, then the next
month ad infintum... For example, I have run the Batch 3 times in the last 3
days. Now every single Master account is billed out until the end of
December! This won't work, since it essentially makes it impossible to Batch
new invoices at all. Do you have to invoice each Service by hand then? Do
you have to restrict the Date to the current date each time you Batch and
not use Auto Batch? Any help would be greatly appreciated.