From: "Jay Stewart" <email@example.com> Subject: RE: [Emerald] Problem With Calls Summary Batch Date: Sun, 27 Apr 2003 23:46:06 -0700 Message-ID: <firstname.lastname@example.org>
Thanks for the information. How can I tell what version I'm running? I
purchased Emerald last June, but didn't start using it until this
January. If I'm Pre 4.5 Do I have to pay to upgrade?
[mailto:email@example.com] On Behalf Of Dale E. Reed Jr. Sent: Sunday, April 27, 2003 11:25 PM To: firstname.lastname@example.org Subject: RE: [Emerald] Problem With Calls Summary Batch
> I am having problems with the Calls summary batch running with
> an endless loop.
> Anyone seen this problem before? Any advice on how I should
> deal with this?
It was a problem in 4.5.2 that was fixed in 4.5.3 and higher:
* Fixed a problem with the summary where unknown AccountIDs from the
table could cause an endless loop when processing the daily summary.
Summary (non-preview) will also give more details as to the progress
when ran in interactive mode via the web interface.
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