Message-ID: <05cd01c28760$02987030$0500000a@webadmin2> From: "Billy Huddleston" <email@example.com> Subject: Re: [Emerald] Em 4.5 email batches bomb Date: Fri, 8 Nov 2002 14:49:54 -0500
Been there done that dale.. This is the issue with the Crystal Reports that
I sent you a month or two ago... I just modified the "stock" reports and
changed them some... That's when the problem started..
----- Original Message -----
From: "Dale E. Reed Jr." <firstname.lastname@example.org>
Sent: Friday, November 08, 2002 2:25 PM
Subject: RE: [Emerald] Em 4.5 email batches bomb
> > I think we have reported this before, perhaps twice.. but it is
> > real nutso and really needs fixed.
> > When we process billing, we can not enable the e"mail invoices to
> > customers" function, it emails some then bombs, and leaves us in a
> > mess.
> > About 2/3 of our customers elected for email billing, and now cant
> > get there bills, its really a nightmare.
> > ????
> Hopefully you are sending statements rather than invoices? :)
> Run the web server in debug mode (emerwebsrb -debug 255) and
> see what the debug gives for the problem. The invoices/statements
> are marked as sent as it goes, so I'm not sure why it bombing
> out would cause it to be in a mess (just restart it). Also,
> the 4.5.2 update includes a better email status that lets you
> see whats going on in more detail and logs everything. Check
> your Emerald log (under reports) for errors as well.
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