From: "Ronnie Franklin" <firstname.lastname@example.org> Subject: [Emerald] EM 4.5.1 - Temporary Cancelling Customer Date: Thu, 19 Sep 2002 19:43:59 -0500 Message-ID: <email@example.com>
Customer goes out of the country for 3 months, and just paid for 12
months of service. They want to put the service on hold until they get
When I select Cancel MBR, then put in the date, they have $175.45 in
credits. They don't want the money, they just want to get back on line
when they return...
So, I am looking for the what takes place when you cancel with a