IEA Software, Inc.

Emerald version 6 new features

New features since Emerald version 5

Emerald version 6 introduces both major new features and incremental improvements to address growing service provider requirements and improve operator productivity. Every aspect of the Emerald client has been considered for improvements based on customer feedback.

Billing & Marketing


Platform & Account Management


Customer Account Center


Security / Access Control


Geography, Sites & Towers


Incidents & Appointment Scheduling


Inventory Management


RADIUS & Rating


Reporting & Alerting


Notification & Messaging