Re: [Emerald] Fw: Calls Online Problem

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Peter Deacon (peterd@iea-software.com)
Thu, 12 Feb 2004 09:56:25 -0800 (Pacific Standard Time)



Date: Thu, 12 Feb 2004 09:56:25 -0800 (Pacific Standard Time)
From: Peter Deacon <peterd@iea-software.com>
Subject: Re: [Emerald] Fw: Calls Online Problem
Message-ID: <Pine.WNT.4.58.0402120951460.1744@smurf>

On Thu, 12 Feb 2004, Volven D'souza wrote:

> We are really stumped

The main problem here is your vendors misuse of NAS-Port-ID, both attributes were intended to be used for the same purpose.

The one exception is that Port-ID allows you to specify string data where the old NAS-Port is restricted only to a numeric value.

Would you send the output of both requests running radius in '-x15 -X' mode to mode to support@iea-software.com. Also do you have manual Server port update enabled? Or are you using the calls trigger to maintain ServerPorts?

Peter

> Volven
> ----- Original Message -----
> From: "Volven D'souza" <volven@cats-net.com>
> To: <emerald@iea-software.com>
> Sent: Wednesday, February 11, 2004 8:48 PM
> Subject: Re: [Emerald] Fw: Calls Online Problem
>
>
> > Hi Dale,
> >
> > Thanks for the response.
> >
> > I have checked under Admin / Radius/ Vendors / Radius Standard, There is
> no
> > attribute defined called Nas-Port-Id nor do i have an Alias defined for
> > Nas-Port to Nas-Port-Id.
> >
> > Please assist !
> >
> > Regards
> >
> > Volven
> > ----- Original Message -----
> > From: "Dale E. Reed Jr." <daler@iea-software.com>
> > To: <emerald@iea-software.com>
> > Sent: Wednesday, February 11, 2004 8:30 PM
> > Subject: RE: [Emerald] Fw: Calls Online Problem
> >
> >
> > > > > > 2. If the user autenticates via PPPoE, only the last user
> > > > coming online
> > > > > is
> > > > > > shown on the Online Table. Instead of displaying the Nas-Port, it
> > > > > displays
> > > > > > the Nas-Port-ID as the port number in the Calls Online.
> > >
> > > Check your Attribute Aliases in the Admin. Do you have an alias on the
> > > NAs-Port-ID attribute to NAS-Port?
> > >
> > > Dale
> > >
> > >
> >
> >
>
>
>



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This archive was generated on Thu Feb 12 2004 - 09:56:45 Pacific Standard Time