From: "Glen Harvy" <glen@aquarius.com.au> Subject: RE: [Emerald] RadiusNT 2.5 & User Online problems Date: Thu, 29 Jan 2004 08:46:58 +1100 Message-ID: <OGEKLMKDNIPKOKOIHJGBIELDDOAA.glen@aquarius.com.au>
Hi and thanks for your response.
I tried allowing some regular "problem" users to have multiple logins but
that didn't work either so I guess I'll have to disable concurrency checking
as you suggest.
I know it's not a hardware specific problem because it happens on all
configurations according to previous reports.
Someone once said that you can add/run an SQL script that fixes it but I
can't find any reference to that anywhere.
Cheers.
_____________________________________
Glen Harvy
Aquarius Communications
for all your Internet Needs.
Phone 9977 3788 Fax 9977 3844
-----Original Message-----
From: emerald-request@iea-software.com
[mailto:emerald-request@iea-software.com]On Behalf Of Monica Zimmerman
Sent: Thursday, 29 January 2004 08:05
To: emerald@iea-software.com
Subject: Re: [Emerald] RadiusNT 2.5 & User Online problems
Hi,
This doesn't help much but I was always told it was my accounting packets
not getting to the radius server. I still have unsupported version of
radius but am upgrading in hopes of fixing this issue. We had to turn off
concurrency and allow people to get on multiple times to avoid others not
being able to log on at all.
Also during our ice storm this week we were at full capacity. I noticed
our modems had about 20 more users than our radonline showed. I don't know
if it's all related or not.
Sorry I cannot help - what equipment do you use and maybe it really is an
accounting problem??
Thanks.
----- Original Message -----
From: Glen Harvy
To: emerald
Sent: Wednesday, January 28, 2004 1:11 AM
Subject: [Emerald] RadiusNT 2.5 & User Online problems
Hi,
Does anyone know if IEA or one of their users ever figured out a way to
ensure that the online users table was correct and that users weren't
being
stopped from logging on because it wasn't correct?
This has become a real issue for me and although it's now an unsupported
version of Radius I was wondering if anyone can help.
Thanks.
_____________________________________
Glen Harvy
Aquarius Communications
for all your Internet Needs.
Phone 9977 3788 Fax 9977 3844