Message-ID: <598c01c32096$e03ec860$6400a8c0@netadmin> From: "WayneG" <WayneG@uplogon.com> Subject: Re: [Emerald] Problems with emerald 2.5 to 4.5 upgrade reports and invoices Date: Thu, 22 May 2003 14:18:06 -0500
Most likely the reports are blank because one or more of the Tables that
your 2.5 report points to are no longer valid in the 4.5 database (There
were quite a few changes in the database schema.) You can test this by
loading your 2.5 report into Crystal Reports and doing a print preview.
Crystal reports will tell you which field is invalid. We found so many
differences, we eventually gave up and recreated all of our reports from
scratch.
-Wayne
U.P.Logon Internet
Computer Connection U.P.
(906) 774-4847 work
----- Original Message -----
From: Rob Witzel
To: emerald@iea-software.com
Cc: Cc: Support@Iea-Software. Com
Sent: Wednesday, May 21, 2003 13:41 PM
Subject: [Emerald] Problems with emerald 2.5 to 4.5 upgrade reports
and invoices
Well I have upgraded from 2.5 to 4.5 and have gotten our database
converted with much assistance. We are having several problems however.
First, we cannot view any of the external reports. They come up with
a blank page and the web server in debug mode returns the error export
report startprintjob failed 998
Second when we mark an invoice paid about half of the time the
payment does not show up in history. On the mbr it will show a balance
and does not move the date forward. It does however show the payment on
the invoice.
Rob Witzel
Netwitz Internet Services
www.netwitz.net
618-533-5447