Re: [Emerald] Problems with emerald 2.5 to 4.5 upgrade reports and invoices

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WayneG (WayneG@uplogon.com)
Thu, 22 May 2003 14:18:06 -0500



Message-ID: <598c01c32096$e03ec860$6400a8c0@netadmin>
From: "WayneG" <WayneG@uplogon.com>
Subject: Re: [Emerald] Problems with emerald 2.5 to 4.5 upgrade reports and invoices
Date: Thu, 22 May 2003 14:18:06 -0500

Most likely the reports are blank because one or more of the Tables that your 2.5 report points to are no longer valid in the 4.5 database (There were quite a few changes in the database schema.) You can test this by loading your 2.5 report into Crystal Reports and doing a print preview. Crystal reports will tell you which field is invalid. We found so many differences, we eventually gave up and recreated all of our reports from scratch.

    -Wayne

   U.P.Logon Internet
   Computer Connection U.P.
   (906) 774-4847 work

  ----- Original Message -----
  From: Rob Witzel
  To: emerald@iea-software.com
  Cc: Cc: Support@Iea-Software. Com
  Sent: Wednesday, May 21, 2003 13:41 PM
  Subject: [Emerald] Problems with emerald 2.5 to 4.5 upgrade reports and invoices

      Well I have upgraded from 2.5 to 4.5 and have gotten our database converted with much assistance. We are having several problems however.
 First, we cannot view any of the external reports. They come up with a blank page and the web server in debug mode returns the error export report startprintjob failed 998
      Second when we mark an invoice paid about half of the time the payment does not show up in history. On the mbr it will show a balance and does not move the date forward. It does however show the payment on the invoice.

  Rob Witzel
  Netwitz Internet Services
  www.netwitz.net
  618-533-5447



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This archive was generated on Thu May 22 2003 - 11:07:03 Pacific Daylight Time