>Anyone ever encounter a problem when a user
>logon and got disconnected right at the moment
>when he/she start using any Internet
>application (web, mail, etc)
Check to see if they are using Outlook Express and have the
option checked "Hang up when finished sending, receiving or
downloading". You can find it in Outlook Express by going to
Tools -> Options -> Dial up".
Hope it helps,
Lance
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Lance Julander | Help your customers get up to speed.
Terragon Media | Free daily Internet tips from an
lance at | ISP's point of view.
terragon dot com | http://www.freeinternettips.com
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