Re: [NTISP] Post.Office / Outlook Express issues

Christian Schmit ( )
Tue, 16 Mar 1999 08:58:25 +0100


We run the same config as you (dmailweb) since some weeks
and it helps that customers can delete their mail themselves
using webmail.

I also made a mail to yesterday where I
complained about all the problems:

Most important info I got back from them was: (I quote)

"At the present time we are working on version 4.0 of Post.Office to be
released in the second half of 1999. In this release will include, Web Mail,
IMAP, LDAP, delegated administration, and better anti-spaming capabilities.
These are the most urgent feature demands that we have been receiving since
the release of 3.5.
As for the mail delivery problems with Outlook Express, this problem has
been fixed with the new release of Explorer 5. We have had many customers
switch and stated that they have not experienced any problems with the mail

The feature list in exactly what is missing, but again second half of 99 is
a long way to go.


At 12:56 AM 3/16/99 , you wrote:
>This sure seems to be a hot topic lately. Here's my 2 cents worth:
>I'd say about 99% of the time, when we come across problems with people
>retreiving mail from our P.O. v3.5.3 release 223 system it's a customer
>using MS Outlook Express (perhaps excluding the one that comes with IE 5.0).
>Also, of these problems, nearly every single one of them is getting stuck on
>a message that contains garbage at the end of some/most of the lines of data
>in the raw message. Back when we used to manually delete the message file
>from the user's mailbox (just using Windows Explorer), we would open up the
>messages in notepad to tell the customer who the message was from, etc. We
>noticed that in nearly every case, the message body contaned "=20" or
>something similar at the end of almost all of the lines of text in the
>message. We also noticed that these were typically associated with messages
>that were sent from email programs using some kind of "3DGENERATOR" HTML
>text-type of some kind (I can't remember what the exact content-type was).
>In many cases, these messages were sent to the recipient via a listserve
>somewhere and also were frequently sent from AOL users.
>Now that we have a web-based mail system on top of PO, we almost never have
>to delete these screwy messages anymore. We just tell the users to go to
>the webmail and read, then delete the message from there, then let Outlook
>Express do its thing again (this has worked 100% of the time so far). So,
>yes, a message that Outlook Express (or in some rare cases, some other email
>program) was having a problem retreiving from our PO system, was able to be
>retreived without any problems using the webmail system. Same message
>(never retreived by OE, therefor, never removed from the server), same
>server. One program retreives it, one doesn't -- so, is it really a server
>issue like so many are claiming it to be, or is it a client issue, or is it
>something with both??
>Incidentally, our webmail system runs off of the same server as PO. It's
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