[NTISP] TC Chassis

Sam Lowe ( (no email) )
Thu, 4 Mar 1999 21:50:54 -0600

Greetings to the "list".

We are going crazy with connection failures. We cannot get a grip on this
and 3-Com is not proving to be that helpful. Certain modems just cannot
connect. Primarily seem to be USRs and some Boca (but mainly the older
v.34/v.42 brands). Webramps cannot connect at all. Ran across a suggestion
to turn off PPP Offloading (which we did and now Webramps can connect), but
can't figure out what this does, or what else will now break.

This problem seemed to come up overnight. We were once fat, dumb, and happy
with very connection problems, but now they are here and seem to be on the

We have reset the unit several times, but this does not help.

We are running Hiper cards flashed to 1.2.59 software. We are CLECs and
supply our own PRIs (from our Harris switches). We have only 5 hiPers in
the chassis in question (and one Hyper Arc router board).

Any help/suggestions would be greatly appreciated.

Samuel S. Lowe
Director, Data Network Services
UniversalCom, Inc
Voice 850-837-0077 VM x116
FAX 850-654-1794

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