------=_NextPart_000_0059_01BE617E.316615E0
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
I agree with Adam. Here, in Buenos Aires (Argentina) the cable companies =
are too strong and big. Every home has a TV cable connection. With a =
poor customer service and with a price 3 times ours, his cablemodem =
service is not so popular here.
Regards
______________________________
Alejandro de Haro
Net Express S.A.
adeharo@netex.com.ar
http://www.netex.com.ar
-----Mensaje original-----
De: Adam Greene <adam@webjogger.net>
Para: ntisp@iea-software.com <ntisp@iea-software.com>
Fecha: Viernes 26 de Febrero de 1999 11:44
Asunto: Re: [NTISP] cable modems
=20
=20
I'm worried too, but I wonder if cable companies will be able to =
give good technical support to their Internet customers...alot of our =
customers stick with us because we help them to use the service =
(configure their browsers and email programs, for example). =20
=20
=20
-----Original Message-----
From: Jim Atkins <jatkins@netshoppe.net>
To: ntisp@iea-software.com <ntisp@iea-software.com>
Date: Friday, February 26, 1999 7:29 AM
Subject: Re: [NTISP] cable modems
=20
=20
I'm not worried excessively--this is why--
=20
1. In my area (rural) cable is coming-but because it's not a =
metro area I expect the cost to be at least double what we offer access =
for. (Maybe more)
2. Maybe half (more likely much less like 10-15%) of the area =
will be loop qualified for it (and xDSL as well)
3. Less secure than standard dial-up.
=20
Now I know I'll lose my speed demons (gamers) and some of my =
line campers (not overly unhappy about that) so that will mean that I'll =
not need to add more gear, but grandma who sends e-mail 3x a week is not =
going to pay more for a cable modem or cable services.
=20
The worst I worry about is losing some business connections but =
I already have in place a *good* strategy because I can offer things =
like dedicated IP addressing etc.
=20
Jim
=20
=20
=20
=20
Is anyone out there worried about cable modems taking their =
dial-up business? If not, why? I'm really starting to get worried =
about lossing customers to it.
=20
What can we do to prevent customer loss.
=20
Sincerely
C. Smith
------=_NextPart_000_0059_01BE617E.316615E0
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
<!DOCTYPE HTML PUBLIC "-//W3C//DTD W3 HTML//EN">