You should find out what your upstream provider's Acceptable Use Policy is
so that your own policies don't conflict with your upstream provider's. If
you want to see what ours is, it's at:
It's based on Sprint's policy at:
(at the moment, their server seems to be down, so I don't
know if the filename is still accurate or not).
We also put in the first URL on all of our invoices and printable
documentation for our customers. It's also part of the footer for all of
our support pages.
>Some of my own thoughts:
>I am having trouble accepting a blanket policy of not allowing any Spam to
be sent out by any of my customers. (I'm an ISP in New
>York). Some of my business customers may want to use this form of
advertising, and while I personally dislike receiving Spam, I am
>not sure if that is enough of a reason to form a policy against allowing
> At this moment, there is no legislation prohibiting Spam, and it even
appears that legislation allowing Spam which conforms to
>certain guidelines will be considered legally acceptable, if the recent
bill in Congress gets passed.
>But what should an ISP's policy be? Maybe since bulk emailers use up mail
server CPU time and Internet bandwidth, rather than
>disallowing the Spam, a policy based on charging a price for CPU and
bandwidth usage could be considered reasonable.
>Maybe some of the ambiguity comes from the fact that while you can charge
for bandwidth used by outgoing mail, how can you charge
>for bandwidth used by incoming mail? That is, if you allow Spam to be sent
out, how does that affect the other ISP's who have to
>I wonder how the U.S. Post Office does it. How does the money get
distributed when someone pays their local Post Office to send out
>some bulk mail? Do the other Post Offices in the country get a cut of the
postage, since they have to deliver the mail that is
>being sent to them?
>I am interested on anyone else's point of view about this subject, since it
is clear to me that I don't have a very complete grasp
>of the situation, and thus am not sure of how to form a policy regarding
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