Re: [Emerald] Credit Card system

Ronnie D. Franklin ( )
Fri, 24 Sep 1999 14:43:22 -0500

> 1) If the account is made inactive due to the credit card not being
approved, is
> there any notification to this fact to anyone? Say the user, the account
> manager?

It is not made inactive by the card not being approved.. it goes to "expired
status" when the account expires.... When the charge is not approved you
will get a notice on the batch screen which ones are not approved.. then you
can Email or contact that customer about their payment.

> 2) How often do you have to batch the reports?

Whenever you want...... just as long as you do it often enough to keep your
customers going.

> 3) Is there any chance that this could be a real time solution? For
> Emerald has made an account inactive due to bad credit card, user calls up
> wants to give a new credit card, is there any way to instantly batch this
> and get it approved and billed?

That will have to be either an external program or maybe they will include
that in the next major version release...

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