[Emerald] Consolidation STOPPED Creating CHARGES...

Annabel M. ( (no email) )
Mon, 13 Sep 1999 09:06:08 +0200


Consolidation was creating the correct charges until last week.
I had to reverse the previous consolidation because the rates had been
changed. I did this by deleting the callhistory entries, resetting the
status to null in the call tables and then removing the charges. I ran
checkdb to update the table statistics and tried to consolidate. Emerald
consolidates but is not creating the charges. Running the instindx.sql
has not helped. Any ideas as to what I should do?


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