Re: [Emerald] Consolidation not working?

Dale E. Reed Jr. ( (no email) )
Fri, 20 Aug 1999 10:32:30 -0700

talon wrote:
> Consolidation..
> I click Batch
> Then I click Summary.
> Next I click Charges.
> Then it reminds me this could take a while to complete.
> I click Yes to run now.
> The consolidation appears to run just fine,
> however When I click summary I have the same information.
> It is as if nothing has changed.
> Any Ideas?
> I also tried this using the sa account to make sure it wasnt a permissions issue, I got the same reslults.

This is most likely because you either:

A) Don't have the scheduled tasks that do the update calls each night


B) You didn't do a manual calls update before doing the consolidation

You must do either A or b, or the consolidation will not process
any calls.


Dale E. Reed Jr. Emerald and RadiusNT__________________________________________IEA Software, Inc.

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