Re: [Emerald] Consolidation blues

PowerNet ( (no email) )
Thu, 19 Aug 1999 16:39:10 -0400

We are having the same problem Dale.
Shawn has looked at it and says it is OK when he does it, but we have never=
made it through without an error.

Any help would be appreciated.


*********** REPLY SEPARATOR ***********

On 8/19/99, at 9:49 AM, Dale E. Reed Jr. wrote:

>Richard Sensale wrote:
>> We have been (unsuccessfully) trying to run a consolidation for about 6
>> months now, we have over 73000 call records. After doing the summary,=
>> click charges and it appears to work for a while then we start getting
>> constant "unable to add item to calls table" errors but a click on OK=
>> it continue sort of, after 12 hours last night, it only had processed=
>> 3000 calls and then we got an "SQL type mismatch" error and the=
>> bombed out the client. We are running 2.5.278 client, our sql is 6.5=
>> Any ideas?
>Send me your SQL connection information and I will take a look at it.
>You need to remove the key from the Call History table if you are
>doing time based billing, or you will get the duplicate key error
>you report.
>Dale E. Reed Jr. Emerald and RadiusNT
>IEA Software, Inc.
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