Re: [Emerald] Calls Online Problem

Dale E. Reed Jr. ( (no email) )
Tue, 10 Aug 1999 09:53:15 -0700

Rafael Gomez wrote:
> Today I have a problem with Emerald. The calls online appeared to be
> blocked with users online from yesterday and Radius didn't permit them
> connect again today because I have login limit active. This is a big
> problem because I deal with a lot of user and is very dificult to manage
> erasing each user from the Users Online screen. Do you know how I could
> solve this problem?. If so let me know asap.

First, you could clear the calls online to allow the users one.
Then I would check to see why the calls are failing to update the
calls online list. This could be a full DB, problem with your SQL
server, etc. You might want to also look into SNMP Concurrency
Control as well.


Dale E. Reed Jr. Emerald and RadiusNT__________________________________________IEA Software, Inc.

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