Re: [Emerald] Default Expire Advice... (prorated problems)

Eric ( )
Fri, 30 Jul 1999 17:46:40 -0400

Thank you Ken! That seems to be working. :-)
Eric Jensen
At 01:41 PM 7/30/99 -0500, you wrote:
>The answer to this is as follows.
>Click on new to create a new account
>entere mailing info in the first screen
>next click save and enter the loging info like username & password
>Then click on billing and change the dates!
>We had the same problem with prorating and the order in which this is
>entered is critical to getting rid of your problem!
>Kenneth Jaeger
>-----Original Message-----
>From: Eric <>
>To: <>
>Date: Friday, July 30, 1999 12:42 PM
>Subject: [Emerald] Default Expire Advice...
> >We have a small problem with setting up new users. If we setup a new user
> >and set the expire, paid thru, and billed thru dates to the date we want
> >them billed next, then a pro-rated charge gets applied to the account with
> >no way of editing it. I have found that I can set the "Default Expire" in
> >Emerald Admin to 365 days (to cover yearly accounts), and it will not
> >charge them any pro-rate charges. I am concerned that this may cause
> >problems down the road!
> >We would use the pro-rate, but we have 5 POP's and 3 different tax rates.
> >The accounting dept. checks through and marks the accounts that have
> >"cents" in their amount when we do the month end, and with the pro-rate
> >this would pose a slight nightmare!
> >Since there is no way to turn off the pro-rate, and the only solution I can
> >think of is to set the "Default Expire" to 365, can anyone think of any
> >possible problems we could encounter by doing this? Or, any other ideas
> >would be appreciated!
> >Thanks for the help,
> >Eric Jensen
> >
> >
> >For more information about this list (including removal) go to:
> >
>For more information about this list (including removal) go to:

For more information about this list (including removal) go to: