Re: [Emerald] Default Expire Advice... (prorated problems)

Ken ( (no email) )
Fri, 30 Jul 1999 13:41:18 -0500

The answer to this is as follows.

Click on new to create a new account
entere mailing info in the first screen
next click save and enter the loging info like username & password
Then click on billing and change the dates!

We had the same problem with prorating and the order in which this is
entered is critical to getting rid of your problem!

Kenneth Jaeger
-----Original Message-----
From: Eric <>
To: <>
Date: Friday, July 30, 1999 12:42 PM
Subject: [Emerald] Default Expire Advice...

>We have a small problem with setting up new users. If we setup a new user
>and set the expire, paid thru, and billed thru dates to the date we want
>them billed next, then a pro-rated charge gets applied to the account with
>no way of editing it. I have found that I can set the "Default Expire" in
>Emerald Admin to 365 days (to cover yearly accounts), and it will not
>charge them any pro-rate charges. I am concerned that this may cause
>problems down the road!
>We would use the pro-rate, but we have 5 POP's and 3 different tax rates.
>The accounting dept. checks through and marks the accounts that have
>"cents" in their amount when we do the month end, and with the pro-rate
>this would pose a slight nightmare!
>Since there is no way to turn off the pro-rate, and the only solution I can
>think of is to set the "Default Expire" to 365, can anyone think of any
>possible problems we could encounter by doing this? Or, any other ideas
>would be appreciated!
>Thanks for the help,
>Eric Jensen
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