[Emerald] Wierd Time Online

MayaCom ( (no email) )
Thu, 15 Jul 1999 09:18:23 -0500

Has anyone had this problem?

We have noticed recently, mostly when clients call in, that our clients
are having problems logging in. When we look at the Time Online in
Emerald it is showing us that the client is online. But when we look at
our MAX the client is not actually online, we also know because they are
on the phone with us that they are not connected. What happens when the
client attempts to log-in is Emerald rejects them saying "Over Log
Limit" in the radlog. The only way to let the client access is to
highlight them and clear them from the Online list. But then when the
client does get connected again it doesn't show them on the list of
connected users. This is very weird and we can't figure out why this is
happening or how to fix it.

Any thoughts or ideas would be appreciated.

Jennifer Beard


__________________________________________________________Maya Communications, S.A. de C.V. http://mayacom.net Playa del Carmen, Quintana Roo MexicoPlaya del Carmen Magazine Online http://local.playadelcarmen.com__________________________________________________________

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