Re: [Emerald] AUTHENTICATION HELP!!!!

Dale E. Reed Jr. ( (no email) )
Mon, 12 Jul 1999 23:49:15 -0700

PowerNet wrote:
>
> We are using Emerald 2.5.285 on NT 4 SP4 with SQL 6.5 SP5
>
> Within the past 2 weeks we have taken mailsite 3 live against our SQL database on the same machine as SQL
>
> 450 MHZ
> Dual 9GB UW SCSI
> 256MB RAM
> Ascend 6000 term servers
>
> In the past 3 days I have had a ton of calls from users saying that they are getting failed authentications during peak hours.
> None of these failed athentications are hitting the Radlog.
> If I sit and watch my term server I can see 1 LAN security error after another. Some users get logged on and some don't
> I should have twice the number of people logged on as what Emerald shows.
> I have spent hours on the phone with the telco and am not convinced it is their problem.
> I have called Ascend and am not convinced it is the unit either.
> The SCSI drives on the server seem to be running hot(I have a fan accross them now)but the server seems to be running fine otherwise.
>
> My customers are starting to get pissed off and we are getting some nasty calls.
> Where else do I go? What do I do? Where do I start?
> Any help would be greatly appreciated!
> I can't go another night like this. My ear hurts from being on the phone.

Send me a username/password for the box that has Admin permissions (so I
can profile the processes) and connection information for SQL Server and
I'll take a look at it. You might have a simple configuration problem
that is causing SQL Server to run slow.

-- 

Dale E. Reed Jr. Emerald and RadiusNT__________________________________________IEA Software, Inc. www.iea-software.com

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