Any other ideas?
Jennifer
"Dale E. Reed Jr." wrote:
> MayaCom wrote:
> >
> > Hi,
> >
> > Has anyone had a problem with Call Consolidation in Emerald. We are
> > using the 2.5.261 version. The calls are being logged and kept in each
> > MBR but when we attempt to run the call consolidation it doesn't do
> > anything. So in order to bill clients for there extra time usage
> > someone has to manually bill each client. Does anyone know why it won't
> > work?
>
> Go into the Emerald Admin, DB Maintenane, and make sure you
> do a calls update first.
>
> --
>
> Dale E. Reed Jr. Emerald and RadiusNT
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> IEA Software, Inc. www.iea-software.com
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