On Wed, 23 Jun 1999, Dale E. Reed Jr. wrote:
> After you hung up, did you go into the user's Time-On and see if the
> call was logged? I'm guessing that it IS tracking the calls correctly,
> its just not displaying the calls online correctly.
> Run the following script in isql_w against your Emerald database
> and see if it fills in any missing ports for the server ports. If
> the server is not ported correctly (some are missing) then the users
> will not show up on-line if they call a port that isn't listed. Their
> call WILL be logged, they just don't show up on-line. This script
> will add any missing ports that have been logged by your terminal
> You might run it a couple of times (once a month) until it gets all
> your ports.
> Dale E. Reed Jr. Emerald and RadiusNT
> IEA Software, Inc. www.iea-software.com
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