:)
^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ Darin Spence
darin@radio-inc.com
Director of Information Technology > R A D I O, INC
(785) 628-1064, ext. 22 > Phone
http://www.media-net.net
> -----Original Message-----
> From: emerald-request@iea-software.com
> [mailto:emerald-request@iea-software.com]On Behalf Of Todd Hutchinson
> Sent: Wednesday, June 02, 1999 1:17 PM
> To: 'emerald@iea-software.com'
> Subject: RE: [Emerald] Printing error.
>
>
> If you find the answer for this please post to this group,
> we have known
> about this since dec 1998 and have never been able to get by that
> problem.
> Everything worked fine until we installed CR 6.0 on one of the
> workstations, after that it would never print from Emerald again. Our
> solution was to print for a workstation that didn't have CR 6.0 on it. I
> worked with IEA on this and they stopped looking into it after we linked
> the install of CR 6.0 to the printing problem.
>
> -Todd Hutchinson
> FISolutions Inc.
>
> -----Original Message-----
> From: Darin Spence [SMTP:darin@radio-inc.com]
> Sent: Tuesday, June 01, 1999 12:08 AM
> To: emerald@iea-software.com
> Subject: [Emerald] Printing error.
>
> Oops, the cast number was actully 822335.
>
> ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ Darin Spence
> darin@radio-inc.com
> Director of Information Technology > R A D I O, INC
> (785) 628-1064, ext. 22 > Phone
> http://www.media-net.net
>
> > -----Original Message-----
> > From: emerald-request@iea-software.com
> > [mailto:emerald-request@iea-software.com]On Behalf Of Darin Spence
> > Sent: Tuesday, June 01, 1999 12:05 AM
> > To: emerald@iea-software.com
> > Subject: RE: [Emerald] Mass Updating Payments
> >
> >
> > I called the VB Script people at Seagate Crystal Reports to ask if they
> > could offer any insight as to why I am getting the DSN=Emerald error
> > whenever I try to print from Emerald.
> >
> > They had me go through a few things and finally noted that it appears
> > Emerald is trapping the error and they are not sure if it is trapping an
> > internal error or a crystal reports error. If it is a Crystal
> > Report error
> > that is being trapped, they need the error code and will work to get it
> > figured out for us. If it is an Emerald error that is being trapped,
> then
> > there isn't anything they can do.
> >
> > I am anxious to print from my workstation. Has Dale made any
> > progress on a
> > debug version that we could use to get this figured out? I worked with
> > Shawn again last week and he noted that this needed to be esclated.
> >
> > If it is determined that Emerald is trapping a Crystal Reports
> error, the
> > seagate group can be reached at (604) 669-8379, the tech to talk
> > to is Chris
> > at extension 427 and the case number was 427.
> >
> > Please let me know if there is anything I can be doing on this end to
> move
> > this process along.
> >
> > Thanks!
> >
> > ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ Darin Spence
> > darin@radio-inc.com
> > Director of Information Technology > R A D I O, INC
> > (785) 628-1064, ext. 22 > Phone
> > http://www.media-net.net
> >
> >
>
>