This is really becoming a support nightmare. How soon before a new release
is available? We are answering support call after support call on this issue
and the clients are angry with our service. We depend on the accuracy of the
radius profiles.
Please advise.
> -----Original Message-----
> From: Dale E. Reed Jr. [SMTP:daler@iea-software.com]
> Sent: Tuesday, May 25, 1999 5:29 PM
> To: emerald@iea-software.com
> Subject: Re: [Emerald] REPOST: MBR/Services/Login/Radius - Attribute
> Discrepancies
>
> Albert Churba wrote:
> >
> > Dale,
> >
> > Please respond to this posting. This is causing us many headaches.
>
> > > First:
> > > A large portion of our profiles have defined radius attributes for
> > > sub-accounts. The first attribute is typically User-Service
> Framed-User
> > > (AttribID 6, ValueID 2). When sub-account radius attributes are
> displayed
> > > the attribute value pair is not displayed correctly. It is almost as
> if
> > > the SQL query returns the wrong data. The data that is displayed is
> > > AttribID 6, ValueID 1 (Login-User) BUT the Attribute (text words)
> > > indicates Framed-User. I though that this was cosmetic and was
> > > disregarding the wrongly display information. I have now seen that if
> any
> > > modification to the radius profile is made, the ValueID of 1 is
> somehow
> > > written along with the updated record. This error causes the login
> attempt
> > > to fail, thus a support call to be answered. I have seen the same
> behavior
> > > with other User-Service ValueID values.
>
> We have found that problem and it will be fixed in the next update.
> It seems to be a compiler behavior issue, that was among a couple of
> issues that randomly cropped up in the 26x and higher updates.
>
> > > Depending upon the installed versions of Internet Explorer i.e., 4 or
> 5,
> > > the radius attributes for a sub-account will not be displayed the
> second
> > > time a sub-account login is viewed. Example, search for a login with
> the
> > > accounts screen, then double click on the desired login. This will
> open
> > > the MBR on the services tab under the general tab for the selected
> login.
> > > Next select the radius tab. At this point the first item above comes
> into
> > > play with incorrectly displayed AttribID and ValueID for the first
> entry.
> > > In an attempt to refresh the display, highlight the login under the
> > > services tab and click the Edit button, then move to the radius tab
> and
> > > the display is BLANK no defined attributes!
> > >
> > > These problems are not isolated to any single workstation, but appear
> on
> > > all working installations of the Emerald client.
>
> This is related to the above and should be fixed in the next update.
>
>
> --
>
> Dale E. Reed Jr. Emerald and RadiusNT
> __________________________________________
> IEA Software, Inc. www.iea-software.com