Re: [Emerald] Emerald bug?

Dale E. Reed Jr. ( (no email) )
Tue, 25 May 1999 22:16:49 -0700

Bernard Andrys wrote:
>
> version: 2.5.278
>
> The credit card billing has been working since I got 2.5.278 from tech
> support a couple of months ago but I've noticed a possible problem with it.
>
> For credit cards that didn't go through, 2.5.278 doesn't ever try to bill
> the customer again. (Which is at least better than 2.5.261 which overbills
> customers whose credit card didn't go through.) Is this supposed to be
> normal behaviour now? (Where Emerald now requires that you use the "ReBatch"
> button in the "Batch" menu to start the automatic billing of a declined
> credit card customer again.)

That is correct. In the batch window, the bottom will show you the
declined cards, where you can evaluate them and make a choice on what
to do with each one.

> And any update as to 2.5.285 being released?

All updates have been applied and its back in testing. If nothing
else is found, it should be released soon.

-- 

Dale E. Reed Jr. Emerald and RadiusNT__________________________________________IEA Software, Inc. www.iea-software.com