Re: [Emerald] Over logon limit

Shawn Workman ( (no email) )
Fri, 16 Apr 1999 16:06:22 -0700

Do you bill for time usage?

----- Original Message -----
From: Info Desk <info@olynet.com>
To: <emerald@iea-software.com>
Sent: Friday, April 16, 1999 3:21 PM
Subject: Re: [Emerald] Over logon limit

> Yeh, I just asked the person who took the call and apparently we are
having
> problems again with accounting packets in the heavy usage hours.
>
> Shawn Workman wrote:
>
> > And the reason they show for failed Authentication in the RadLogs is
over
> > limit?
> >
> > ----- Original Message -----
> > From: Info Desk <info@olynet.com>
> > To: <emerald@iea-software.com>
> > Sent: Friday, April 16, 1999 3:13 PM
> > Subject: Re: [Emerald] Over logon limit
> >
> > > Yes I restarted the puter.
> > >
> > > Shawn Workman wrote:
> > >
> > > > Have you stopped and restarted RadiusNT?
> > > >
> > > > ----- Original Message -----
> > > > From: Info Desk <info@olynet.com>
> > > > To: <emerald@iea-software.com>
> > > > Sent: Friday, April 16, 1999 2:57 PM
> > > > Subject: Re: [Emerald] Over logon limit
> > > >
> > > > > None but they are still getting this error.
> > > > >
> > > > > Shawn Workman wrote:
> > > > >
> > > > > > When your RadiusNT server crashed the people who were online at
the
> > time
> > > > > > have no STOP record in the DB so when RadiusNT checks the online
> > status
> > > > when
> > > > > > they try to call in now it still shows them as online..
> > > > > >
> > > > > > You can clear them manually from the Calls Online screen in
Emerald.
> > > > > >
> > > > > > How many are still showing online that are not online?
> > > > > > ----- Original Message -----
> > > > > > From: Info Desk <info@olynet.com>
> > > > > > To: <emerald@iea-software.com>
> > > > > > Sent: Friday, April 16, 1999 2:47 PM
> > > > > > Subject: [Emerald] Over logon limit
> > > > > >
> > > > > > > My radius had a Doctor Watson error the other evening. A
couple
> > of
> > > > > > > accouting packets were lost and now I am having problems with
> > people
> > > > > > > getting the over logon limit error. What script fixes this
> > problem in
> > > > > > > Emerald?
> > > > > > >
> > > > >
> > >
>