Re: [Emerald] No more CallsOnline

Greg Waugh ( (no email) )
Sun, 11 Apr 1999 18:31:35 -0400

No, that's not the issue. I mean that the CallsOnline view isn't being
updated and it's mostly a view of the ServerPorts table in the DB... when a
person logs in the CallsOnline view does not show it, however all the calls
are being correctly inserted into the Calls table.

I don't understand what mecanism updates the ServerPorts table when a person
logs in and out, so I haven't been able to identify the problem... please
help!

-----Original Message-----
From: Robert H. Clugston <robert@csnsys.com>
To: emerald@iea-software.com <emerald@iea-software.com>
Date: Tuesday, April 06, 1999 8:10 PM
Subject: RE: [Emerald] No more CallsOnline

Greg,
I think the Server Ports configuration is done through Emerald Admin. I
think starts at 0 is what you want?

-----Original Message-----
From: emerald-request@iea-software.com
[mailto:emerald-request@iea-software.com] On Behalf Of Greg Waugh
Sent: Tuesday, April 06, 1999 5:04 PM
To: emerald@iea-software.com
Subject: [Emerald] No more CallsOnline

Hi there. We tried to upgrade to Emerald/RadiusNT 2.5... but it failed and
I backed out to our previous version 2.2. Anyway, things are back to
normal... almost. We aren't getting any CallsOnline... the ServerPorts
table isn't being updated at all. It's just showing the people from before
we started working on it... most of them now as 2's (we had to manually
clear the calls from the Calls screen on Emerald). Anyway, I don't even
understand how the ServerPorts table gets updated... RadiusNT only seems to
update the Calls table. If someone could swing some help my way, it would
be very appreciated. Thanks!

------------------------------------------

Greg Waugh (greg@pol.com)
Manager of Systems Operations
Productivity OnLine
Cincinnati, Ohio
(513) 333-3113