Every time a "generate invoice", "batch out" is run, the customers whose
credit cards declined are billed an additional billing cycle.
Customer: John Doe
Expire Date: 3/16/99
Last Rec: 2/16/99
3/16/99 Invoice 59.80
3/15/99 Invoice 44.85
3/14/99 Invoice 29.90
2/16/99 Invoice 14.95
The customer's credit card didn't go through last month.
When this month came around, Emerald correctly tried to bill the customer
This didn't go through either.
The next day the daily invoices were run but Emerald then added 14.95 to the
last bill (which it should not have done until next month) and tried to
The day after that the invoices were run and now Emerald is trying to be
bill the customer 59.80.
This isn't isolated. I have noticed that this is happening to all the
customers whose credit cards declined last month and this month.
For more information about this list, including removal,
please see http://www.iea-software.com/maillist.html