How'd you create a entry with BillingCycleID = 0? The first
one should have been one.
> When I go to print the invoices (this time by specifying the date that they
> were created (batching date)), the invoices shown are carrying over previous
> balances from previously unpaid Renewal invoices eventhough I have
> AutoBill=0 ("Renewal" in the Billing area of the Emerald Admin "Billing
> Cycles" section) set.
Thats correct behavior. The AutoBill specifies whether the customer
will be automatically billed again. Both of them retain the previous
balance on the new invoice.
> I'm trying to keep the billing essentially the same as it has been for the
> past few years (no new Renewal invoices can be created until previous ones
> are paid or voided). We do not use Calls Consolidation (never have).
Emerald will still work that one, it just actually users the balance
now. For example, a renewal customer might pay $50 on a 39.95 account.
Emerald will correctly bring the $10.05 extra onto the next renewal for
the customer.
--Dale E. Reed Jr. Emerald and RadiusNT__________________________________________IEA Software, Inc. www.iea-software.com
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