[Emerald] Re: Ascend MAX TNT

Sheryl D. Stover ( (no email) )
Thu, 18 Feb 1999 09:56:10 -0800


The ports field does accept 5-digit port numbers - the general configuration
for an Ascend requires it. What specific error are you getting when trying
to add the port number listed below?

I went to the ServerPorts tab in Emerald and selected the server. I then
deleted the ports it auto-created, clicked "Add," and added port 14366
without any difficulty.

Sheryl D. Stover - sds@iea-software.com - http://www.iea-software.com
IEA Software Account Management and Customer Service
Phone: (509) 444-2455 ext. 51 - Fax: (509) 624-9903
Billing and Customer Care for ISPs and Communications Companies

-----Original Message-----
From: NOC Management <nocmgt@inco.com.lb>
To: emerald@iea-software.com <emerald@iea-software.com> nocmgt@inco.com.lb
Cc: support@iea-software.com <support@iea-software.com>
Date: Thursday, February 18, 1999 1:43 AM
Subject: Ascend MAX TNT

:I have a MAX TNT Ascend with 2x36 analog modems (72 lines).
:The problem is that I cannot see the users in the on-line calls table. So I
was told that the ports config is bad.
:What server ports should be included in the Emerald Admin -> Servers -> ??
:When I ran the SQL query:
:Select Distinct NASPort From Calls
:Where NASIdentifier = "x.x.x.x"
:where the x.x.x.x with the IP Adress of my TNT.
:I got the number 14336 !!
:This number cannot be integrated in the field "ports". It is too big.
:How do I configure my MAX TNT to work properly?
:Dany Naufal.
:IncoNet SAL.

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