Re: [Emerald] Emerald Holding on to Users

Alan D. Criado ( (no email) )
Fri, 18 Dec 1998 12:57:42 -0500

Hello Dale.

I have manual calls update unchecked and I'm using a USR Total Control rack.

Thank you.


At 10:09 AM 12/18/98 -0800, Dale E. Reed Jr. wrote:
>"Alan D. Criado" wrote:
>> Hello Dale.
>> I'm using Emerald 2.5R3 and RadiusNT 2.5.124.
>> After upgrading to Emerald 2.5R3, I'm seeing more occurrences of Emerald's
>> Online Tab showing users online when they've actually logged off hours
>> before. The time online continues to increment and the users are prevented
>> from logging back on, since the system thinks they are already on.
>> Is there something I've done incorrectly or is there a fix for this?
>For the most part, this doesn't have much to do with Emerald 2.5.
>The only different would be the trigger on your Calls table
>(Emerlad 2.5 does update that). Do you have manual calls update
>checked or un-checked in the RadiusNT admin? What type of terminal
>servers do you have?

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